Terms & Conditions

Terms and Conditions of Sale

Refunds: We will only refund money paid for tickets purchased, where an event is either incorrectly listed in terms of date, the event scheduled, or where an event has had to be cancelled due to circumstances beyond our control. Uunfortunately changing your mind, inability to attend the event, or any other reason cannot be considered as a valid reason for a refund. As long as the headline performance appears on the date specified on our website, and for which the ticket has been purchased, no refund will be allowed or possible. If you feel you have a valid reason for a refund as outlined above please contact the ticket office by e-mail to tickets@leekartsfestival.co.uk

Cancellation:  Once payment has been made or authorised, it is not possible to cancel this payment. Please make sure you have read our terms and conditions, and are certain that you wish to make this purchase, and that you have checked the dates and times of opening for the performance or event. Illness or any other reason for being unable to attend will not allow you to cancel this payment. If for any reason you feel you have a right to cancel, please follow our “refund policy” route above.

Delivery: You will have the option through ticket source, our online ticket provider, to print your own ticket, have a mobile ticket sent to your phone for £0.50 or posted tickets for £1.50. These options will be clearly available on the ticket source booking page. There is also a booking fee via ticket source which is a minimim of £0.50. Full details are on the ticket source website when you book any tickets

Registered Office of Leek Arts Festival Association: 96 Ashbourne Road, Leek, Staffordshire, ST13 5AT. E-mail tickets@leekartsfestival.co.uk